Refund Policy

No Refunds After Service Use

FlipBooks AI operates on a no-refund policy once our services have been used. This policy is in place because every PDF conversion and flipbook creation incurs real costs on our servers, including processing power, storage, and bandwidth. Once a PDF file has been uploaded and processed into a flipbook, these server resources have already been consumed, making it impossible to reverse the associated costs.

Understanding Our Service Model

Our platform provides immediate value upon use. When you upload a PDF file to FlipBooks AI, our servers instantly begin processing your document, converting it into an interactive flipbook with page-turning effects, responsive design, and customization options. This processing requires:

• Server Computing Resources: CPU and memory allocation for PDF parsing and conversion
• Storage Space: Temporary and permanent storage for uploaded files and generated flipbooks
• Bandwidth: Data transfer for uploading PDFs and delivering flipbooks
• Infrastructure Costs: Maintenance of secure, reliable cloud infrastructure

These costs are incurred immediately upon service use, regardless of whether you are satisfied with the final result or decide not to use the flipbook.

Free Service Tier

FlipBooks AI offers a completely free service tier with no watermarks, no advertisements, and no hidden fees. Users can create flipbooks without any upfront payment, allowing them to test and evaluate our platform before committing to any premium features (if applicable). We encourage all users to take advantage of our free tier to ensure our service meets their needs before using any paid features.

Premium Features and Payments

If FlipBooks AI offers premium features or paid plans in the future, the same no-refund policy will apply once those features have been used. This includes:

• Advanced customization options
• Increased storage limits
• Priority processing
• Enhanced analytics
• White-label solutions
• API access

Once any premium feature is activated and server resources are consumed, refunds will not be available.

Exceptions and Special Circumstances

While our general policy is no refunds after service use, we understand that exceptional circumstances may arise. We will consider refund requests on a case-by-case basis in the following situations:

• Technical Failures: If our platform fails to process your PDF due to a system error on our end, and we are unable to resolve the issue
• Billing Errors: If you were charged incorrectly due to a payment processing error
• Service Outages: If you paid for a service that was unavailable due to extended downtime caused by FlipBooks AI

To request a refund under exceptional circumstances, please contact us at contact.flipbooksai@gmail.com with:

• Your account email address
• Date and time of the transaction
• Detailed description of the issue
• Any relevant screenshots or documentation

We will review your request within 5-7 business days and respond with our decision.

User Responsibility

Before using FlipBooks AI services, users are responsible for:

• Reviewing our service features and capabilities
• Testing our free tier to ensure compatibility with their needs
• Understanding that server costs are incurred upon service use
• Reading and accepting these refund policy terms

By using FlipBooks AI, you acknowledge that you understand and accept this no-refund policy.

Subscription Cancellations

If FlipBooks AI offers subscription-based services, users may cancel their subscriptions at any time. However:

• Cancellation will prevent future charges but will not result in a refund for the current billing period
• Access to premium features will continue until the end of the current billing cycle
• No partial refunds will be issued for unused time within a billing period
• Server costs incurred during the subscription period cannot be reversed

Contact Us

If you have questions about our refund policy or need assistance with a specific situation, please contact us:

• Email: contact.flipbooksai@gmail.com
• Website: https://flipbooksai.com

We are committed to providing excellent service and will work with you to resolve any legitimate concerns, even though refunds are generally not available once services have been used.

Policy Updates

FlipBooks AI reserves the right to update this refund policy at any time. Changes will be effective immediately upon publication on https://flipbooksai.com. Continued use of our services after policy updates constitutes acceptance of the revised policy.

Last Updated: November 2025

By using FlipBooks AI's services, you acknowledge that you have read, understood, and agreed to this Refund Policy.